IoThingsS - IoT Monitoring Solutions

Privacy Policy

Welcome to our Privacy Policy

This Privacy Policy describes what personal data we collect from you when you interact with Iothings or use our products and services. It explains how we use your personal data and what rights and options you have.

Iothings does not sell or rent your information. This Privacy Policy describes our privacy practices in accordance with the global laws

Information We Collect

Iothings may collect certain types of information about you when you access and use our products and services, visit our web site, or interact with us in other ways such as attending a Iothings event. The categories of information we collect are :

Name and contact information, such as your first and last name, phone number, mailing address, email address, and country.
Organizational information, such as the name of your company or institution and your role and title.
Account information, such as your Iothings Account login and password. We also may store account information that you provide to us relating to your accounts with third-party service providers if you choose to integrate your Iothings Account with your accounts on third-party services.
Payment information, such as your credit card number, if you make a purchase from us.
License information, such as the Iothings products and services you have purchased and the licensed users and devices for those products.
Usage information, such as which Iothings products and services you are using, which third-party products or services you are using that integrate with Iothings products or services, when you access or use the products and services, error reports, and performance data. This includes web analytics information, such as the pages on our web site that you visited and the links you clicked on.
Device and network information, such as your IP address, operating system, preferred language, SSL certificates, and browser type.
The content of your communications to us, such as feedback, customer support requests, and technical support requests. These may include emails or recordings of phone calls.
Other information that you submit to Iothings voluntarily, such as requests for information about upcoming events, files and data that you store using Iothings online services, and submissions to community areas of the Iothings web site

How We Collect Information

We collect usage, device, and network information when you access our web site or use our products. The rest of the information listed above may come directly from you; from our authorized resellers and distributors, affiliates, vendors, or other business partners, such as companies that help us organize events; or from an organization or guardian who has authority to provide the information on your behalf

In cases where your organization licenses or purchases products or services that you use, creates an account on your behalf, or otherwise administers your use of Iothings products and services, your use may be subject to your organization’s policies. Your license administrators can access certain information about you, such as your name, email address, the products to which you have access under your organization’s license, and information about your usage of those products. Iothings is not responsible for the privacy or security practices of your organization, which may differ from those set forth in this Privacy Policy. If your organization is administering your use of Iothings products and services, please direct your privacy inquiries to your organization or administrator

How We Use Your Information

We use the personal information that we collect for the following purposes:

To provide products, services, and support requested by you or on your behalf.
To process and ship orders that you place with us or that are placed on your behalf, and to provide you with documentation or other material in support of such orders.
To authenticate and secure your Iothings Account or your use of our products and services
To enable delivery of consulting or training services and participation in seminars, trade shows, and other events.
To provide any communication or material necessary to respond to an order for a product or service, a request for support or information, or an application for a seminar, trade show, or other event.
To solicit optional feedback in the form of surveys measuring customer satisfaction with Iothings products, services, and events.
To notify you of new products, updates, or other information related to purchases or your information requests.
To provide important information regarding the renewal of agreements, version upgrades, and other notifications about products and services that you license or use.
To send promotional material about our company, products, services, and events and, in some cases, on behalf of related third-party products, services, and events
To market and sell our products and services. You may opt out of marketing emails. Iothings does not use personal information of K–12 students with school accounts for marketing purposes.
To allow you to integrate Iothings Works products and services with third-party services at your request. This Privacy Policy does not apply to any such third-party services.
To process an employment-related request or application from you, subject to a separate Careers Privacy Policy.
To enforce our agreements or comply with obligations imposed by applicable laws, regulations, or a court or administrative order. We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements

may store your information outside your country of residence, wherever we or our third-party service providers operate.
We may retain your information for as long as needed to fulfil the purposes outlined in this Privacy Policy, or as allowed or required by law. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements. We determine how long to retain your information based on its purpose and usefulness. For example, if you once consented to receiving marketing emails but subsequently did not communicate with us or use any of our products or services, we may delete your information. However, if you have a perpetual license to one of our products, we may need to maintain a record of your license indefinitely

Reasons We Share Your Information

Iothings will not sell or rent your personal information to other companies. We will not disclose your personal information to other companies, except in the limited manner and for the limited purposes described in this Privacy Policy.

Iothings may share information with affiliates, partners, service providers, authorized resellers and distributors, and other third parties in order to fulfil the limited purposes These entities may be located throughout the world and fall into the following categories:

Web and systems infrastructure providers (e.g., providers of storage, databases, metrics, license management, business intelligence, social media, analytics, security services, and other information technology services)
Providers of products and services for business operations (e.g., accounting systems, contract management, payment processing, order fulfilment, support)
Affiliates and authorized distributors who may use information for Iothings business purposes including marketing, sales, and support of Iothings products and services
Event management and service providers and co-sponsors for in-person and online events such as competitions, conferences, webinars, and training sessions

Iothings may release current or past user information to third parties for limited purposes, such as investigative and enforcement purposes, in the event Iothings believes that usage is (i) in violation of applicable Iothings terms, and/or (ii) associated with the commission of unlawful acts. Iothings may also disclose aggregate information that does not personally identify individuals to third parties.
When we share personal information, we use a contract requiring the recipient to protect your personal data in compliance with law. If you have questions about the safeguards that we use to protect your data or would like to request a copy, you can contact us at info@iothings.co.in

Your Choices About Your Information

Opting out of marketing and sales commercial email communications

Iothings sends many types of email including electronic newsletters and event announcements. We also may contact you for marketing or sales purposes using the information provided to us by you or on your behalf through our web site or through our sales channels, resellers and distributors, or business partners such as those who help us manage events. You may choose not to receive these types of communications.
To opt out, you can unsubscribe online using the or follow the opt-out instructions contained in emails you receive.

Informational communications

For licensed customers, including trial users, we contact you for purposes of communicating with you about the Iothings products or services that you are licensing or using. These are transactional messages that provide information about, for example, software updates, upcoming renewals, and new releases to which you have access under your current license. You cannot opt out of these messages while you have an active license because they contain important information about your licensed products and the services you are using

Blocking cookies and web-based advertising

You can use browser settings and third-party services to block cookies, advertisements, and certain other kinds of information transmitted over the Internet. For more details, consult your web browser’s documentation and help pages, and see our sections below on cookies and third-party advertising

Changing, correcting, or deleting your personal information

Iothings Account holders may make changes and corrections to personal information online. If you have other questions or requests about your personal information or wish to exercise any of your legal rights involving your personal information, please contact us at info@iothings.co.in
In some cases, we may not be able to fully comply with your requests. For example, even if you request that we delete your personal information, we may need to retain your data for legal purposes. In these cases, we will respond to your request and explain the extent to which we were able to comply.